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Frequently Asked Questions

How does the process work?

We schedule a call to determine your needs and discuss our solutions. Next, we set up the LeadForward Framework. We will review your workflows, analyze the outcomes, and make recommendations (workflow and/or AI automation) . Finally, we review the process and make adjustments as needed.

Is AI only for big animal hospitals?

No, AI is accessible and affordable for any size hospital- GP, Specialty & ER, Urgent Care or Equine. We focus on solutions that are customized to your needs and budget. 

Will AI replace my staff?

We believe in implementing efficiencies to help your staff be more productive, not replace them. AI will take over the time-consuming tasks so your team can focus on patient and client care. 

What if I have zero technical experience?

We handle the technical implementation so you can focus on patient care. We also train your staff so they understand the “why” behind the changes and feel comfortable with the tools.

What if I don't have the budget for this?

Many hospital leaders don't have massive budgets or wonder if AI is worth the investment. We design solutions that fit within your budget and prioritize implementation based on needs. Our process includes recommendations and solutions with a clear return on investment.

What is included in your Coaching plan?

Coaching is part of the LeadForward Solutions service offering. You can schedule limited coaching to address change management or staffing concerns during workflow enhancements. The ElevateEQ Leadership program combines emotional intelligence, conflict resolution and coaching. This program is a separate agreement that blends online learning, AI Role Play scenarios and in-person coaching. We use SMARTR goals to develop a customized coaching program that includes real-time role plays and Q&A.

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(781) 818-1847

Norwood, MA

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