More Profit - More Time - Less Stress
With Artificial Intelligence
Veterinary hospital teams lose time to bottlenecks,
scheduling nightmares, staff burnout, and missed profit opportunities.
We help veterinary leaders reclaim 5+ hours/week and increase their profitability with AI solutions customized to their hospital workflows.
Interested?
Book a strategy call, with no hard sales pitch
Transform your Hospital with AI Enhanced Workflows
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We leverage AI to streamline operational efficiency, improve staff onboarding, and enhance client communication in any size veterinary hospital.
Our AI-driven tools can be customized to include
tailored job descriptions, orientation plans, training checklists, operational workflows, and dashboards—giving veterinary leaders the ability to manage teams effectively, reduce turnover, and increase profitability.
Our consulting model blends hands-on strategic guidance with custom workflows and AI automation to give clinics sustainable performance gains and higher profitability. Interested?
Book a strategy call, with no hard sales pitch.
Examples of AI solutions include:
Increased exam room utilization & reduced bottlenecks
Customized training based on each person's needs
Shorten training times and increase staff morale
Automated task routing
Customized financial and operational dashboards
The LEAD Forward Framework
A proven system designed for veterinary hospitals
Assess → Automate → Amplify
Process Assessment & Alignment - assess bottlenecks, analyze workflows & improve staff training
Operational Efficiency & Automation - create AI workflow solutions, automate repetitive tasks
Amplified Profitability - increase profits with customized AI systems and frameworks
Calm the Chaos with Change Management Coaching
AI can be scary for hospital teams. Implementing new systems and workflows can cause uncertainty and conflict. We provide coaching for change management and positive culture building to reduce friction.
Frequently Asked Questions
How does the process work?
We schedule a call to determine your needs and discuss our solutions. Next, we set up the LeadForward Framework. We will review your workflows, analyze the outcomes, and make recommendations (workflow and/or AI automation) . Finally, we review the process and make adjustments as needed.
Is AI only for big animal hospitals?
No, AI is accessible and affordable for any size hospital- GP, Specialty & ER, Urgent Care or Equine. We focus on solutions that are customized to your needs and budget.
Will AI replace my staff?
We believe in implementing efficiencies to help your staff be more productive, not replace them. AI will take over the time-consuming tasks so your team can focus on patient and client care.
What if I have zero technical experience?
We handle the technical implementation so you can focus on patient care. We also train your staff so they understand the “why” behind the changes and feel comfortable with the tools.
What if I don't have the budget for this?
Many hospital leaders don't have massive budgets or wonder if AI is worth the investment. We design solutions that fit within your budget and prioritize implementation based on needs. Our process includes recommendations and solutions with a clear return on investment.
What is included in your Coaching plan?
Coaching is part of the LeadForward Solutions service offering. You can schedule limited coaching to address change management or staffing concerns during workflow enhancements. The ElevateEQ Leadership program combines emotional intelligence, conflict resolution and coaching. This program is a separate agreement that blends online learning, AI Role Play scenarios and in-person coaching. We use SMARTR goals to develop a customized coaching program that includes real-time role plays and Q&A.
TESTIMONALS
Nare Hamalian
I have had the pleasure of working closely with Tracey, and I can confidently say she is one of the most intelligent and empathetic leaders I have encountered. Tracey has a unique ability to not only guide and manage, but to truly empower those around her. She consistently creates pathways to success for everyone on her team, offering both resources and strategic guidance to help us achieve our goals.
What truly sets Tracey apart is her genuine investment in the growth of others. She is always willing to make space for personal and professional development, helping individuals recognize their potential as leaders and effective team players. Her leadership style is collaborative, and she fosters a supportive environment where people feel encouraged to take initiative, push boundaries, and thrive.
Sue Santerre
I had the privilege of working with Tracey Johnson for several years and can confidently say that her leadership, mentorship, and commitment to growth have had a profound impact on my career. She has an incredible ability to inspire and develop those around her, fostering both confidence and capability in her teams.
If you have the opportunity to work with Tracey, don’t hesitate -do it! Her depth of knowledge and wisdom is unparalleled, and beyond her expertise, she is an extraordinary leader, mentor, and friend. Working with her is not just a professional opportunity but a privilege that will leave a lasting impact. I highly recommend Tracey Johnson to anyone looking to elevate their leadership skills and make a meaningful difference in the veterinary industry.
Wendy Farley
If you’re lucky, at some point in your career, you’ll have a manager who’s more than just a boss—someone who truly shapes the kind of leader you become. For me, that person is Tracey Johnson.
She’s the kind of leader who makes you want to be better—not because she demands it, but because she shows you how it’s done. She’s sharp, unwavering in her integrity, and has a sense of humor that can cut through the toughest days. She doesn’t just delegate; she shares responsibility. She doesn’t just manage; she teaches. And she does it all with the kind of steady confidence that makes you feel like you can take on anything. She taught me how to stand my ground, how to lead with both strength and empathy, and how to navigate challenges with clarity and conviction.
If you have the chance to work with her, take it. She’s the kind of leader who doesn’t just make an impact—she leaves a legacy.
Consent Preferences
Contact Us
(781) 818-1847
Norwood, MA
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